Terms & Conditions

Reservation Policy

We believe the children are our future, but you still have to be 18 years old and present to book a roomIs it really you? A valid photo ID is required upon check-inAll requests to reserve a room must include the first and last name of all adults occupying the room and a valid credit card for a guarantee of arrivalOur room rates are always awesome, and they are subject to changeAll rooms are subject to the VAT Taxe of 10% which are always included in the room prices Group trips are fun! When booking, keep maximum occupancy rules in mind- two people max for rooms with a double bed (Superior or Standard) and three people max for rooms with multiple beds. Got babies? We've got pack-and-play and cribs available upon request, subject to availability.

 Check-in / Check-out / Business Hours

Check-in at Al-Mudawar. You can check-in any time from 3PM by local time. Room keys will wait for you at the reception.Please note that Al-Mudawars main entrance mapping is Calle La Barca 18, Almodóvar del Río 14720, Cordoba! Arrangements for checking-out will be made at the same time. The balance of the full apartment rental amount is payable on arrival at check-in time. Please note that check-in cannot be completed until full payment and security deposit pre-authorization for the room/apartment has been received and approved. An apartment key is provided at check-in time after the full rental amount has been settled. The cost of any keys needing replacement will be taken from the deposit. During the check-in process, our receptionist will provide you with any information that may be required during your stay such as the location of nearby shops, good places where you can eat, sights you may like to see, places to go at night, etc Always ask our receptionist for anything that would make your stay more enjoyable and convenient. Check-out at Al-mudawar: you can check-out any time up until 12AM by local time. Later check-out times may be requested although we may not always be able to accommodate late changes and will depend on availability and on how busy we are.                           

At check-out time please drop keys at the reception or give it to an employee located on ground floor. Please note that a more detailed inspection of the room is usually done after the check-out time and we reserve the right to make charges for any damages or breakages found before the room/apartment is occupied again. 

The security deposit should be released by your credit card issuing bank automatically in 3 workdays, but sometimes only in a 15-21 day period. The security deposit/pre-authorization is not held by our Casa Rural Al-Mudawar and we do NOT charge your credit card. Please be aware that bed linen and towels should be placed where they were originally found. The bed linen and towels are NOT gifts and should remain in the apartment. Please carefully read our cancellation policy. Rarely can we make any exceptions to this. Our receptionists are instructed to follow this policy and rules. So to save any misunderstanding we would be grateful if you can observe the following:

Cancellation Policy

Following fees will be applied on the total amount of the room in case of cancellation:

5% if the cancellation is made more than 30 days in advance
40% if the cancellation is made between 15 and 30 days in advance
60% if the cancellation is made between 7 and 15 days in advance
100% if the cancellation is made less than 7 days in advance
In case of a no-show, the total price of the reservation will be charged and is non-refundable.
All cancellations are confirmed via email immediately after the reservation has been canceled.

Smoking Policy

Non-Smoking and Damages ExampleIn our entire short-stay apartments and rooms smoking is not allowed. You will be asked to sign a document that you agree to a 20Euro fine if any evidence of smoking is found in the apartment or in any of the building areas such as window ledges, stairs or the entrance area near the reception. Please note that we comply with the local health and safety guidelines and recommendations provided by the EEC on smoking in public places. Please Note: Immediate termination of the rental agreement is possible if:More guests stay in the property than agreedSub-letting the property you have rented (or giving it to other people). The number of people residing in the apartment should be the same as confirmed in the booking. Accommodation for additional guests may be requested
A 20Euro charge for each additional guest per night will be charged. We reserve the right to cancel any reservation, without refund, if an unconfirmed number of people stay overnight in the apartmentApartments are located in residential buildings in  city center of Almodovar del rio. All our guests are asked to respect the property and privacy of the neighbors and to not make any excessive noise between the hours of 22:00 and 08:00. This rule is applied as respect for other neighbors.Our Casa Rural Al-mudawar is not responsible for lost or forgotten personal things at the apart-hotels premises.DamagesDuring your stay, the apartment and all equipment and furniture should be treated with care and kept in order. Immediate notification to Al-mudawars staff will be expected of any damages or breakages in the apartment. You (The Tenant) is financially responsible for any damage to the apartment. This includes losses caused by you (The Tenant) or a third party negligent actions and behavior. A summary check will be made of the apartment check-out time. However, a more detailed review of the condition of the apartment and all equipment and facilities will be made soon after check-out and before another guest occupies the apartment. The Tenant is responsible for any damages or breakages found that are over and above normal wear and tear and usage. In this case, a detailed statement of damage along with an invoice for the repair or replacement cost will be sent by email or fax immediately. Any costs will be deducted from the deposit immediately if this is still possible. Any costs will be claimed by return if they are greater than the deposit or where the deposit has already been returned. Please note, immediate notification after check-out of any damages to, breakages in or issues with the apartment is expected. 

Al-mudawar can then take any necessary action to resolve any issues and make sure all the equipment and facilities are working and provided as expected.  Damage deposit is fully refundable upon check-out and subject to damage inspection of the accommodation. The deposit must be paid upon check-in, in cash or by credit card, along with a balance and is fully refunded at the check-out if the apartment is in good order and the company does not have any claims. The costs of damages or cleaning beyond what would be expected after responsible usage of the apartment will be deducted from the deposit, and the refunded amount will be the remainder of the damage deposit.Please rememberEntire apartments are fully non-smoking! At the check-in time, you will be asked to sign a document that you agree to a 20Euro fine if traces of smoking are found in the apartment. The Standard Booking price includes the following:

• All taxes
• Utilities (water, gas and electricity)
• Internet and Cable TV usage
• Towels, bed linen and hairdryer
• Cleaning before and after your stay (daily cleaning is available upon request)
• All apartment amenities and facilities as mentioned on our website pages and in our correspondence

Important

When you make a reservation, you are booking an apartment type (not a specific apartment). Each apartment type includes similar apartments of similar size and equipment, however, interior design can be different. Reservations can only be taken and confirmed by making an advance payment of 50% or 100% of the full rental amount. This can be paid using debit and credit cards, bank transfer and PayPal (online). We will process your booking within few hours of receiving your request. Please note, your booking has not been made or verified until you receive a confirmation email from Al-mudawar.

Extending your stay

After you have booked your stay with us, you can extend your stay (depending on availability) by simply letting us know before you arrive. 

If you are already staying with us and you would like to stay longer, please let us know at least 24 hours before your check- out date. We will do our best to accommodate your new plans and this can include relocating you to a similar apartment should this be necessary.

Childrens Policy

One child under 3 years old stays free of charge, please ask for children’s cots/cribs.

Room Policy

We want you to have a great time when you are here. But if things get too crazy, we go by the old-school rule of ‘you break it, you buy it’ and property damages or missing items will be charged to your credit card at market value. Pre-existing damages or room issues must be reported to the front desk immediately after registration to avoid responsibility and potential charges. The hotel allows guests, with permission, to receive occasional packages and special deliveries at the property. We are not responsible for the packages or their contents or the storage of them. Sing your heart out and have passionate conversation all day long, but from 11:00 p.m. to 7:00 a.m. the whole property goes into hush mode for what we like to call quiet time (or sleep time).

Parking Policy

Vacations should be stress-free and for that reason, you get to park right in front of our Casa Rural (or super close). By parking a vehicle in front of our facility, you (and your guests) are doing so on your own accord. The hotel does not take responsibility or accept liability for damage, accident or loss to your vehicle or personal property.

Guest Safety Policy

As part of our commitment to guest safety, employees will not disclose the identity, room number or presence of a guest to anyone other than appropriate law enforcement. This includes the taking of or delivery of messages or indirect forwarding of phone calls. It is the responsibility of guests to communicate their presence and room number to any person they wish to receive calls or visits from. Safety cameras are used throughout the premises in our reception, and anyone on our property may be recorded. The hotel assumes no responsibility for any personal bodily injury incurred on our property.